Suitcase and Luggage

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Frequently Asked Questions

Find answers to common questions about our products and services.

1. Which size suitcase should I buy for travel?

Small or carry-on luggage is best for short 2–3 day trips, while medium and large suitcases work well for week-long vacations or family travel.

2. Are Chase Value trolley bags durable enough for flights?

Yes, our trolley bags and suitcases are designed to handle airport handling, with strong wheels, sturdy handles, and durable shells or fabrics.

3. What’s the difference between hard-shell and soft-shell luggage?

Hard-shell luggage offers better protection and is water-resistant, while soft-shell luggage is lightweight, flexible, and easier to store.

4. Do the suitcases come with 360° wheels?

Most of our trolley bags and suitcases feature smooth 360° spinner wheels for easy movement through airports and stations.

5. Can I use carry-on luggage on domestic flights?

Yes — most of our carry-on bags meet standard airline size guidelines, but checking your airline’s exact dimensions is always recommended.

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